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Reference: SG/E/2023/28
Received Date: 22 October 2023
Subject: Bolivia Mi Agua Water and Sanitation
Complainant: Individual
Allegations: Alleged negative social impacts of the project and non-compliance with EIB social standards.
Type: E - Environmental and social impacts of financed projects
Admissibility*
Assessment*
Investigation*
Dispute Resolution*
Consultation*
Closed*
7/12/2023
7/08/2024
Ongoing

* Admissibility date reflects the date the case was officially registered. All other dates pertain to the date in which a stage was completed.

Case Description

In October 2023, the European Investment Bank (the EIB or the Bank) Complaints Mechanism (EIB-CM) received a complaint concerning the Drinking Water System Palacio Tambo sub-project that is part of the Bolivia Mi Agua Water and Sanitation investment project in Bolivia. For this sub-project, water is abstracted from the Japo community territory and delivered to the Palacio Tambo community.
The complaint was submitted by a representative of the Japo community. The complaint alleges instances of non-compliance with the EIB Environmental and Social Standards and, in particular, lack of prior and meaningful stakeholder engagement, lack of free prior and informed consent and violence and retaliation as part of the sub-project implementation.
Following the initial assessment of the gathered information at this stage, the EIB-CM decided to proceed with a compliance review regarding the reported allegations, with a view to investigating possible maladministration by the EIB. The enquiry will assess the project documentation and the reasonable due diligence and monitoring of the project by the Bank.