* Admissibility date reflects the date the case was officially registered. All other dates pertain to the date in which a stage was completed.
Case Description
Complaint
On 19 February 2018, the EIB’s Complaints Mechanism (EIB-CM) received a complaint from an individual. The complaint concerned a reconstruction of an intersection of roads M5 and R403a in the Federation of Bosnia and Herzegovina. The competent authorities informed the complainant that, in line with the 2009 project’s main design, part of his property would be expropriated for the reconstruction of the intersection. The complainant expressed his dissatisfaction with the project’s potential impact on his property.
EIB-CM Action
The EIB-CM engaged with the EIB’s operational services and the promoter to resolve the issue. In November 2018, the promoter prepared a new main design for the project. In May 2019, the promoter confirmed that the November 2018 project’s main design does not require the expropriation of the complainant’s property.
Conclusions
The EIB-CM concluded that the promoter settled this issue (problem resolved). The EIB-CM did not identify any instances of maladministration by the EIB. Therefore, the EIB-CM closed the complaint with no recommendations.