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Reference: SG/E/2023/29
Received Date: 13 September 2023
Subject: Zenata Urban Development
Complainant: Individual
Allegations: Alleged unfair exclusion from the resettlement plan
Type: E - Environmental and social impacts of financed projects
Admissibility*
Assessment*
Investigation*
Dispute Resolution*
Consultation*
Closed*
14/12/2023
17/06/2024
1/07/2024
17/07/2024

* Admissibility date reflects the date the case was officially registered. All other dates pertain to the date in which a stage was completed.

Case Description

The EIB Complaints Mechanism (EIB-CM) received a complaint registered under the case reference SG/E/2023/29 from an individual regarding the Zenata Urban Development Project implemented in the Commune of Ain Harrouda, between Casablanca and Mohammedia in Morocco. The project involves the resettlement of more than 40,000 persons. The complainant claims for residency compensation in the form of integration process with members of his family or an additional apartment within the ‘zone de recasement’. According to the Resettlement Action Plan (RAP) developed for the project, and EIB Environmental and Social Standard 6 on involuntary resettlement, the cut-off date is generally defined to determine the population affected by a project and their eligibility for compensation. The resettlement process requires the people affected by the project to present documentation proving their permanent residency in the douar prior to the cut-off date of 2012, to be considered as eligible to the compensation.

The EIB-CM concludes that, in this case, the application by the project of the eligibility criteria related to the permanent residency within the douar prior to the cut-off-date of April 2012 is in line with the criteria’s that were defined for the project, as presented in the RAP and detailed in the operation summary document of 2015 (PV de fonctionnement du CLS). The EIB-CM therefore concludes that, in this precise case, there were no sufficient elements indicating a non-compliance with regards to the applicable regulatory framework that would justify a compliance assessment, and closed the case.

The final reply was issued to the complainant on 17/07/2024.

Project Information